Published on: 31 January 2026

audaxes Supports Festool in SAP TM Go-Live

As the new year begins, the next wave of S/4HANA go-lives is already in motion. We are excited to share that audaxes has successfully supported Festool in the go-live of SAP S/4HANA Transportation Management (SAP TM) as part of Festool’s comprehensive digital transformation program.

Festool is a German manufacturer of premium power tools, renowned worldwide for exceptional quality, reliability, and ergonomic design. With more than 100 years of innovation and a strong commitment to system‑based tool solutions, Festool empowers professionals in woodworking, construction, and renovation to work with greater precision and efficiency. As part of its strategic digital transformation, Festool recently implemented SAP TM to further strengthen its logistics and transportation processes.

Project Scope and Key SAP TM Functionalities

The SAP TM implementation at Festool focused on establishing and stabilizing the core transportation management processes across the organization. The project scope covered key SAP TM functionalities that are essential for end-to-end transportation execution, including:

• Transportation planning and optimization, incl. cost-based carrier selection – enabling efficient consolidation of transportation demands
• Freight order management – supporting transportation execution, incl. warehouse and customs integration
• Freight cost management and settlement – providing transparent cost calculation, surcharge management, and seamless integration between TM, procurement, and finance
• Reporting and monitoring – ensuring operational transparency and meaningful performance KPIs for planning and execution teams

Together, these functionalities form the backbone of a scalable transportation management solution and provide a solid foundation to support Festool’s current business requirements as well as future growth.

Go-Live support and Stabilization Phase

In the first weeks after go-live, the SAP TM system and the newly implemented processes were rigorously validated under real operational conditions. As is typical for transformation initiatives of this scale, several challenges emerged during the early productive phase, including process fine-tuning, master data dependencies, integration behavior, and user adoption of new system logics.

During the hypercare phase, the audaxes team delivered structured, hands‑on support to Festool, including rapid root-cause analysis and close coordination with various business units, IT teams, and external partners. Through strong cross‑functional and cross‑organizational collaboration, identified issues were addressed promptly, processes were strategically optimized, and overall system stability was sustainably enhanced.

Establishment of a Stable Operating model and Upcoming Optimizations

Thanks to the effective collaboration of all stakeholders, a stable operational state was achieved within a short period of time. In parallel, audaxes supported systematic knowledge transfer and targeted enablement measures, empowering key users to quickly build confidence in both daily operations and the ongoing monitoring of the newly implemented SAP TM system.

Stabilization goes beyond resolving issues; it also encompasses the systematic identification of optimization potential. As the system matures, audaxes will continue to support Festool in further fine-tuning processes, enhancing transparency, and leveraging SAP TM capabilities to improve planning efficiency and overall operational control.

We are confident that the positive momentum at Festool will persist as users become increasingly familiar with the system and further optimizations are implemented. The audaxes team is proud to support Festool during this pivotal phase of its SAP TM transformation and to contribute to the establishment of a sustainable, future-ready transportation management solution within the SAP S/4HANA environment.

audaxes has an experienced team of experts specializing in the automation of supply chain processes using cutting‑edge SAP solutions. With a comprehensive service portfolio, we support corporations of all scales in achieving operational excellence in logistics and supply chain management. Contact audaxes to learn more.